Senior Operations Director

2 days ago


Burlington, Ontario, Canada Advantage Personnel Full time

We are seeking a seasoned Senior Operations Director to lead our logistics and customer service teams at Advantage Personnel in Burlington, Ontario. This is an exciting opportunity for an experienced professional to oversee the management of our operations departments, drive business growth, and ensure exceptional customer experiences.

About the Role:

The Senior Operations Director will be responsible for providing strategic leadership and support to the Customer Service, Logistics, and Operations teams. You will work closely with senior management to develop and implement business development initiatives that align with company goals and objectives for growth.

Key Responsibilities:

  1. Manage and mentor the Operations team, ensuring they have the necessary skills and resources to excel in their roles.
  2. Collaborate with senior management to create and implement operational plans, policies, and procedures that meet industry standards.
  3. Mentor, evaluate, and drive performance of the Operations team, resolving issues proactively.
  4. Work alongside the company President and Vice President to address company and departmental needs, attract new clients, grow the business, and manage operations.
  5. Organize and lead meetings with executives and department heads to review management plans and shape company directives.

Requirements:

  • Bachelor's degree in Business Administration, Commerce, Logistics or another industry-related field; MBA preferred but not required.
  • 3-5 years of senior management experience required.
  • 5-8 years of experience managing process improvement and operations.
  • Transportation Management Software (TMS) experience required.
  • Advanced skill in MS Office (Outlook, Word, PowerPoint, Excel).

About the Company:

At Advantage Personnel, we are a non-asset-based 3PL distributing across North America. Our client values innovation, teamwork, and dedication to excellence. As a Senior Operations Director, you will be part of a dynamic team that is passionate about delivering exceptional results.

What We Offer:

  • A competitive salary range of $125,000 - $140,000 based on experience.
  • Health Benefits available after 4-months' probation.
  • On-site free parking.

Please apply today if you are a motivated and experienced leader looking to join a forward-thinking organization.



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