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Food Service Operations Manager

1 month ago

Ottawa, Ontario, Canada CHUNGCHUN RICE DOGS Full time
About Us

Chungchun Rice Dogs is a dynamic food service company seeking an experienced Food Service Operations Manager to lead our team.

Job Summary

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience and qualifications.

Key Responsibilities
  • Evaluate daily operations and implement improvements to increase efficiency and customer satisfaction.
  • Monitor staff performance and provide guidance and support to ensure high-quality service.
  • Plan and organize daily operations, including scheduling, inventory management, and supply chain logistics.
  • Recruit and train new staff members to maintain a skilled and motivated team.
  • Set staff work schedules and ensure adequate coverage during peak periods.
  • Supervise staff and address any issues or concerns in a fair and timely manner.
  • Balance cash and complete balance sheets, cash reports, and related forms accurately and efficiently.
  • Organize and maintain inventory levels, ensuring sufficient stock of essential supplies.
  • Ensure health and safety regulations are followed at all times, maintaining a safe working environment for employees and customers alike.
  • Negotiate arrangements with suppliers for food and other supplies, optimizing costs and quality.
  • Negotiate with clients for catering or use of facilities, developing strong relationships and securing repeat business.
  • Address customers' complaints or concerns in a professional and courteous manner, resolving issues promptly and fairly.
Requirements
  • 1-2 years of experience in a food service management role, preferably in a fast-paced environment.
  • Possess excellent communication and interpersonal skills, with the ability to motivate and lead a team.
  • Demonstrate a strong understanding of financial management principles and practices.
  • Showcase ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to join a dynamic and growing food service company.
  • Ongoing training and development opportunities to enhance your skills and career prospects.