Licensed Insurance Agent Role

4 weeks ago

Sydney, Nova Scotia, Canada MCI, LC Full time

Company Overview


MCI, LC is a rapidly growing company in the insurance industry. Our mission is to provide excellent customer service and sell top-notch products.



Estimated Salary: $45,000 - $60,000 per year



Job Description


We are seeking a highly motivated and positive Licensed Insurance Agent to join our team. As an agent, you will be responsible for providing full lifecycle customer service and sales to assist customers in understanding their coverages and selecting the right products.


You will interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. This role requires strong communication skills, both written and verbal, as well as the ability to work in a fast-paced environment.



Required Skills and Qualifications


To be successful in this role, you must have:



  • A high school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers


Benefits


We offer a competitive salary range of $45,000 - $60,000 per year, paid time off, paid holidays, paid training opportunities, and regular daily, weekly and monthly incentives. Additionally, we provide medical, dental, and vision coverage options, advancement opportunities, a fun, engaging work environment, casual dress code, and cash and prize contests.



Physical Requirements


This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

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