Cannabis Operations Manager

1 day ago

Calgary, Alberta, Canada J. Kinski Full time
Join a Thriving Cannabis Enterprise as Cannabis Operations Manager

High Tide Inc., a leading community-grown, retail-forward cannabis enterprise, is seeking an exceptional Cannabis Operations Manager to spearhead our human resources department. As a champion for our People Services team, you will be responsible for the day-to-day functioning of our HR department and drive strategic objectives for HR and the organization.

About Us

We are High Tide Inc., uniquely built around the cannabis consumer with diversified and fully integrated operations across all components of cannabis, including Bricks & Mortar Retail, Retail Innovation, and E-commerce Platforms. Our values are Passion and Achievement.

We are a team resolute in purpose and passion, forever ahead of the currents. We were named one of Canada's Top Growing Companies in 2021, 2022, and 2023 by the Globe and Mail's Report on Business Magazine and ranked number one in the retail category on the Financial Times list of Americas' Fastest Growing Companies for 2023.

Key Accountabilities/Duties:
  • Plan, organize, execute day-to-day activities of the HR department with a team of HR Generalists, HR/Payroll Administrator, and Retail Recruitment Lead.
  • Oversee staffing, new store openings, and HR Operations, Performance Management, Investigations, Training, Onboarding, Employee Relations, including wage increases, promotions, and disciplinary actions in compliance with company policies.
  • Determine staffing requirements and oversee the retail internal promotion process for retail cannabis and accessories distribution business.
  • Approve vacation requests and monitor employee scheduling to maintain appropriate coverage.
  • Develop performance goals, metrics, and targets that are consistent with company goals.
  • Administer progressive disciplinary action in accordance with established procedures and coach team members of HR team on execution of HR tasks.
  • Plan human resources requirements in conjunction with other departmental managers.
  • Conduct employee performance evaluations and provide employees with performance feedback.
  • Determine areas of improvement for HR employees, providing additional training to HR team as needed.
  • Implement solid process improvements for scalability and diligence in various HR functions and processes.
  • Conduct workplace investigations and resolve any conflicts that arise among staff in the department, including managing relationships with most unions and union representatives.
  • Ensure employees adhere to all health and safety regulations, including company policies.
  • Develop strategic performance metrics and targets that are consistent with company goals.
  • Ensure employees have clear goals and are aware of expectations.
  • Ensure that all employees comply with company policies, procedures, and ethical standards.
  • Oversee employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations.
  • Develop employee training, ensuring that all applicable compliance requirements are met for retail cannabis business in Canada across all provinces.
  • Provide leadership and coaching to managers and employees on key workplace matters such as performance management, difficult conversations, employee relations, and employee development.
  • Monitor assigned payroll activities and program components for the purpose of ensuring effective department functioning, coordinating activities, and compliance with established financial, legal, and administrative requirements.
  • Participate and oversee the payroll audit on quarterly and annual basis and ensure HR and payroll processes are SOX compliant.
  • Suggest process improvements to move the business forward.
Salary and Benefits:

The estimated salary for this role is $120,000 - $180,000 per annum, based on years of experience. A competitive compensation plan will accompany the successful candidate, including comprehensive benefits and opportunities for growth.

Why Choose High Tide Inc.

We are building, growing, and driven to grow. Positioned to be a globally recognized brand in our industry, we offer significant opportunities for growth and influence at all levels of the organization.

  • Cannabis Customer Experience Director

    4 weeks ago

    Calgary, Alberta, Canada Aurora Cannabis Full time

    Aurora Cannabis is seeking a highly skilled and experienced individual to fill the role of Manager, Client Care.Job Summary:The Manager, Client Care will be responsible for strategizing and implementing initiatives to enhance the customer journey, reduce churn, and improve overall customer satisfaction.Key Responsibilities:Oversee and manage customer support...

  • Human Resources Director

    2 weeks ago

    Calgary, Alberta, Canada Meta Cannabis Co. Full time

    Compensation Manager Job DescriptionWe are seeking an experienced Compensation Manager to join our team at Meta Cannabis Co.Company Overview

  • Medical Cannabis Coordinator

    4 weeks ago

    Calgary, Alberta, Canada Aurora Cannabis Full time

    Job OverviewAurora Cannabis seeks a skilled and detail-oriented Bilingual Patient Care Coordinator to join our Medical Sales Division. The ideal candidate will possess excellent communication skills, be proficient in French and English, and have experience in a clinic setting.About the RoleVetting medical records and referrals to ensure accuracy and...

  • Retail Operations Director

    4 weeks ago

    Calgary, Alberta, Canada Canna Cabana Full time

    Canna Cabana seeks an experienced Retail Area Manager to lead our retail teams in driving top-line sales and profitability. The ideal candidate will possess a strong background in multi-unit retail management, with a proven track record of achieving aggressive sales targets and improving operational efficiency.About the RoleThis is a key leadership position...

  • Cannabis Retail Leader Position

    2 weeks ago

    Calgary, Alberta, Canada Four20 Premium Market Full time

    At Four20 Premium Market, we're seeking a highly skilled and passionate Cannabis Retail Leader to join our team.OverviewWe are a growing company dedicated to providing exceptional customer experiences and education in the cannabis industry. Our goal is to foster a strong sense of community and culture by being responsible stewards of cannabis, fostering...

  • Cannabis Territory Business Development Manager

    2 weeks ago

    Calgary, Alberta, Canada NGARE EMPLOYMENT SOLUTIONS PTY LTD Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Cannabis Territory Business Development Manager to join our team in Calgary, Alberta. In this role, you will be responsible for actively seeking out and engaging customer prospects to drive sales growth for MediPharm Labs.You will use self-motivation and interpersonal skills to develop...

  • Cannabis Retail Team Lead

    4 weeks ago

    Calgary, Alberta, Canada Four20 Premium Market Full time $17

    We are seeking a highly skilled and enthusiastic Cannabis Retail Team Lead to join our team at Four20 Premium Market. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, managing sales transactions, and maintaining a safe and inclusive store environment.Company OverviewAt Four20 Premium Market, we are...

  • Human Resources Leadership Opportunity in Cannabis Retail

    7 days ago

    Calgary, Alberta, Canada JRoss Retail Recruiters Full time

    About UsJRoss Retail Recruiters is a leading cannabis retailer designed to unlock the total value of the world's most powerful plant. Our organization has diversified and fully integrated operations across all components of cannabis, including retail and e-commerce.We operate the largest non-franchised cannabis retail chain in Canada and a suite of leading...

  • Human Resources Leadership Role in Cannabis Industry

    2 weeks ago

    Calgary, Alberta, Canada JRoss Retail Recruiters Full time

    We are seeking a highly experienced Director of Human Resources to lead our People Services team at JRoss Retail Recruiters. This is a fantastic opportunity for an HR professional to join a rapidly growing and successful cannabis company.About the CompanyOur client, a leading cannabis retailer, operates the largest non-franchised cannabis retail chain in...

  • Cannabis Industry Sales Professional

    3 days ago

    Calgary, Alberta, Canada Four20 Premium Market Full time

    We are seeking a highly motivated and experienced retail leader to join our team at Four20 Premium Market. As a sales professional in the cannabis industry, you will be responsible for providing exceptional customer service, managing inventory, and maintaining a safe and inclusive environment.Company OverviewFour20 Premium Market is a leading cannabis...

  • Senior HR Director

    2 weeks ago

    Calgary, Alberta, Canada J. Kinski Full time

    About UsJ. Kinski is a leading cannabis retail enterprise with 165 current locations spanning Canada.We are committed to delivering exceptional customer experiences and building a strong, diverse team of professionals who share our passion for the industry.Job SummaryWe are seeking an experienced Senior HR Director to lead our Human Resources department in...

  • Cannabis Retail Leadership Opportunity

    2 weeks ago

    Calgary, Alberta, Canada Four20 Premium Market Full time

    **Four20 Premium Market: A Culture of Excellence**We are seeking a talented and passionate individual to join our team as a FOUR20 Retail Leader. This role offers an exceptional opportunity to contribute to our growing company and cannabis culture.As a FOUR20 Retail Leader, you will be responsible for delivering an unparalleled in-store experience through...

  • Supply Chain Systems Specialist

    4 weeks ago

    Calgary, Alberta, Canada Aurora Cannabis Full time

    About UsAurora Cannabis is a global cannabis company with operations across Europe and North and South America. We're driven by our passion to help people improve their lives and have a diverse team who bring their best every day.Job DescriptionWe're looking for an experienced professional to join our IT division in the role of Supply Chain Systems...

  • Cannabis Retail Ambassador

    6 days ago

    Calgary, Alberta, Canada Four20 Premium Market Full time

    Transform Your Career with Four20 Premium MarketWe are seeking an exceptional individual to join our team as a Cannabis Retail Ambassador. As a key member of our team, you will be responsible for delivering an unparalleled customer experience and fostering a strong community presence.About the Role:Providing expert guidance on cannabis products and strains...

  • Administrative Services Coordinator for Doobie Cannabis

    2 weeks ago

    Calgary, Alberta, Canada FRESHLY SQUEEZED Full time

    At Doobie Cannabis, we're seeking an experienced Administrative Services Coordinator to join our team. As a key member of our administrative staff, you'll play a vital role in ensuring the smooth operation of our office.About the RoleThis is a full-time position that requires a minimum of 1 year to less than 2 years of experience in an administrative...

  • Cannabis Industry Leader

    6 days ago

    Calgary, Alberta, Canada Four20 Premium Market Full time

    About FOUR20 Premium MarketWe are a dynamic cannabis company seeking passionate individuals to contribute to our growth and development. Our mission is to provide exceptional customer experiences and education, fostering a strong connection with the community.Job Summary:This part-time opportunity is ideal for those who share our passion for cannabis and are...

  • Business Systems Consultant for ERP Implementation

    2 weeks ago

    Calgary, Alberta, Canada Meta Cannabis Co. Full time

    Meta Cannabis Co. is a leading cannabis accessory and CBD company revolutionizing the industry with innovative products and exceptional customer experiences.We are seeking a seasoned Business Systems Consultant to join our dynamic team and lead the implementation of our ERP system, Sage X3. This is an exciting opportunity for a strategic thinker with...

  • Director of Strategic Integration and Project Management

    2 days ago

    Calgary, Alberta, Canada Meta Cannabis Co. Full time

    Job OverviewWe are seeking a highly skilled Director of Strategic Integration and Project Management to join our team at Meta Cannabis Co.About the RoleThis is an exceptional opportunity for a seasoned professional to lead high-impact initiatives across our organization. As a key member of our leadership team, you will drive organizational efficiency and...

  • Retail Cannabis Team Lead

    3 days ago

    Calgary, Alberta, Canada Four20 Premium Market Full time

    Four20 Premium Market: A Retail Leader role is available at Four20 Premium Market, where we are passionate about cannabis and community. About Us:We welcome individuals who care deeply about our industry and the community. Our goal is to provide an exceptional customer experience through education and service. As a leader in our team, you will contribute to...

  • Human Resources Director for Cannabis Industry

    4 weeks ago

    Calgary, Alberta, Canada J. Kinski Full time

    About UsJ. Kinski is a leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world's most powerful plant.Position OverviewWe are seeking a seasoned Human Resources Director to join our team in Calgary, AB. This individual will be responsible for leading our People Services team and overseeing the day-to-day...