Retail Operations Director

2 weeks ago


Calgary, Alberta, Canada Canna Cabana Full time

Canna Cabana seeks an experienced Retail Area Manager to lead our retail teams in driving top-line sales and profitability. The ideal candidate will possess a strong background in multi-unit retail management, with a proven track record of achieving aggressive sales targets and improving operational efficiency.

About the Role

This is a key leadership position responsible for overseeing the day-to-day operations of our retail stores, including managing staff, maintaining store appearance, and ensuring excellent customer service.

The successful candidate will have a solid understanding of the cannabis industry, as well as experience working in a fast-paced retail environment. They will be able to motivate and inspire their team to achieve exceptional results, while also identifying opportunities for growth and improvement.

Responsibilities
  • Lead and manage a team of Store Managers to achieve sales targets and improve operational efficiency;
  • Maintain high levels of customer satisfaction through effective communication, problem-solving, and conflict resolution;
  • Analyze sales data and market trends to identify opportunities for growth and improvement;
  • Develop and implement strategies to drive sales growth and profitability;
  • Ensure compliance with all relevant laws, regulations, and company policies;
  • Maintain a clean, safe, and organized work environment;
  • Foster a positive and inclusive work culture that promotes teamwork and employee engagement;
  • Collaborate with other departments to achieve business objectives;
  • Conduct regular meetings with staff to discuss performance, provide feedback, and set goals.
Requirements
  • Bachelor's degree in Business Administration or related field; or equivalent combination of education and experience;
  • Minimum 3-5 years of experience in retail management, preferably in the cannabis industry;
  • Proven track record of achieving sales targets and improving operational efficiency;
  • Strong leadership and communication skills;
  • Ability to analyze data and make informed decisions;
  • Excellent problem-solving and conflict resolution skills;
  • Ability to work effectively in a fast-paced environment;
  • CannSell Certification and Clean police record check required;
  • Cannabis Retail Store Manager license from AGCO required;
  • Ability to travel regionally (approximately 30% of the time).
Salary Range

$80,000 - $110,000 per year, depending on experience.


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