Food Service Operations Manager
1 week ago
About the Job
Wendy's is seeking a highly motivated and experienced Food Service Operations Manager to oversee the daily operations of our restaurant. As a key member of our management team, you will be responsible for ensuring exceptional customer service, maintaining high standards of food quality and safety, and driving sales growth.
Key Responsibilities
- Restaurant Management: Oversee all aspects of restaurant operations, including staff management, inventory control, and customer service.
- Staff Supervision: Lead and motivate a team of up to 20+ employees, providing guidance, coaching, and feedback to ensure excellent performance.
- Marketing and Sales: Develop and implement marketing strategies to increase sales and drive business growth.
- Customer Service: Ensure exceptional customer experience through prompt and friendly service, resolving complaints and issues promptly.
Requirements and Qualifications
To succeed in this role, you must have:
- A minimum of 1 year of experience in a food service or hospitality environment.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work in a fast-paced environment with tight deadlines.
- Physical stamina to stand for extended periods and handle heavy loads.
- A reliable vehicle for transportation.
Working Conditions
This role requires working in a fast-paced, dynamic environment with frequent exposure to heat, noise, and physical demands.
Compensation and Benefits
The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. Additional benefits include health insurance, paid time off, and opportunities for professional growth and development.
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