Food Service Manager
2 weeks ago
At SUBWAY SANDWICHES & SALAD, we are seeking a skilled Food Service Manager to oversee the operational aspects of our restaurants. This role is responsible for establishing work schedules, supervising staff, training employees, estimating ingredients and supplies, maintaining quality control, preparing budgets, addressing customer complaints, and maintaining records.
Key Responsibilities:
- Establish work schedules for a fast-paced kitchen environment
- Supervise and coordinate the activities of staff who prepare and portion food
- Train staff in job duties, sanitation, and safety procedures
- Estimate ingredient and supply requirements for meal preparation
- Ensure food and service meet quality control standards
- Prepare budget and cost estimates for kitchen operations
- Address customers' complaints or concerns in a professional manner
- Maintain accurate records of stock, repairs, sales, and wastage
Work Conditions and Physical Capabilities:
- Fast-paced environment with high demand for quality food and service
- Ability to work under pressure and meet deadlines
- Combination of sitting, standing, and walking throughout the shift
- Standing for extended periods while managing kitchen operations
- Physically demanding role that requires attention to detail
Personal Suitability:
- Client-focused approach to delivering exceptional customer service
- Effective interpersonal skills for communication and teamwork
- Flexibility to adapt to changing priorities and schedules
- Team player with a strong work ethic and dependability
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