Medical Administrative Assistant

6 days ago


Prince George, British Columbia, Canada Central Dental Full time
About the Role

We are seeking a skilled Medical Office Assistant to join our team at Central Dental. As a key member of our front office staff, you will play a crucial role in providing exceptional patient care and administrative support.

Key Responsibilities
  • Greet patients and visitors, directing them to the appropriate areas of the clinic.
  • Provide information to clients and the public, ensuring accuracy and clarity.
  • Process customer inquiries, obtaining and recording necessary information.
  • Operate the switchboard or telephone system, handling calls and messages efficiently.
  • Order and manage office supplies, maintaining a well-stocked environment.
  • Schedule and confirm appointments, ensuring seamless communication with patients and clinicians.
  • Perform various clerical duties, including filing, sorting, and distributing mail.
  • Answer telephones, relay calls and messages, and provide directory assistance as needed.
  • Enter data accurately and efficiently, supporting our records management systems.
  • Deliver outstanding customer service, addressing patient concerns and needs promptly and professionally.
Requirements
  • A Secondary (high) school graduation certificate is required for this position.
  • Prior experience in a medical setting or similar environment is beneficial but not essential.
Work Environment
  • This is a permanent full-time position, working 40 hours per week.
  • The primary language spoken in the workplace is English.


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