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Montreal, Quebec, Canada National Bank Full timeJob Title: Customer Service Representative in Dispute ResolutionAbout the Role: We are seeking a highly skilled Customer Service Representative to join our team in dispute resolution. As a key member of our customer service team, you will be responsible for resolving customer disputes in a fair and timely manner.Key Responsibilities:* Respond to customer...
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Customer Service Representative in Dispute Resolution
1 month ago
We are seeking a highly skilled Customer Service Agent to join our team in the role of Dispute Resolution Specialist. As a key member of our customer service team, you will be responsible for handling customer disputes in a professional and timely manner.
Key Responsibilities:
- Respond to customer inquiries and resolve disputes in a fair and efficient manner
- Analyze customer complaints and provide detailed assistance in the dispute process
- Build strong relationships with customers and internal colleagues to ensure seamless communication and resolution
- Collaborate with colleagues to identify and address root causes of customer complaints
Requirements:
- High school diploma or equivalent
- Experience in customer service or a related field
- Excellent communication and problem-solving skills
What We Offer:
- Competitive compensation and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
About Us:
We are a leading financial institution dedicated to providing exceptional customer service and support. Our team is passionate about delivering outstanding results and making a positive impact on our customers' lives.
