SAP HANA Technical Support Specialist
6 days ago
About the Role
The SAP HANA Technical Support Specialist will investigate and resolve critical system issues for Enterprise level Fortune 500 companies. This role will analyze complex, real-world problems and deliver solutions that make businesses run simpler and better. As a member of the global support team, you will work with colleagues and customers from all around the world to master SAP software used by industries, governments, and multinational companies.
Responsibilities
- Investigate and resolve critical system issues
- Analyze complex, real-world problems
- Deliver solutions that make businesses run simpler and better
- Work with colleagues and customers from around the world
- Master SAP software used by industries, governments, and multinational companies
Requirements
- Currently enrolled in a University degree in Computer Science, Business and Technology, or related areas
- Excellent English communication skills (written and oral)
- Excellent diagnostic and technical analysis skills
- Ability to assess, plan and troubleshoot while collecting information about the customer issue
Preferred Qualifications
- Experience in troubleshooting distributed systems, including installation, migration and networking
- Experience working with customers is a plus
- Previous internship experience would be an asset
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