SAP HANA Technical Support Intern

4 weeks ago


Vancouver, British Columbia, Canada SAP Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a SAP HANA Technical Support Intern. As a member of our global support team, you will be responsible for investigating and resolving critical system issues for Enterprise level Fortune 500 companies.

Key Responsibilities
  • Investigate and resolve complex system issues in production environments
  • Analyze and troubleshoot technical problems using diverse technologies
  • Collaborate with cross-functional teams to deliver solutions to customers
  • Develop and maintain technical knowledge of SAP HANA and related products
Requirements
  • Currently enrolled in a University degree in Computer Science, Business and Technology, or related areas
  • Excellent English communication skills (written and oral)
  • Excellent diagnostic and technical analysis skills
  • Ability to assess, plan and troubleshoot while collecting information about the customer issue
Preferred Qualifications
  • Experience in troubleshooting distributed systems, including installation, migration and networking
  • Experience working with customers is a plus
  • Previous internship experience would be an asset
About SAP

SAP is a global leader in enterprise software and software-related services. Our innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. We are committed to helping our customers run better and improve people's lives.

SAP is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are interested in applying for this role, please submit your application through our website.



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