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Quality Improvement Lead
2 months ago
Job Title: Quality Improvement Lead - Full-Time
Job Summary:
Hawthorne Place Care Centre is seeking a highly skilled Quality Improvement Lead to join our team. The successful candidate will be responsible for leading the internal Quality Improvement Program and fostering a culture of continuous quality improvement with a focus on safety.
Key Responsibilities:
- Coordinate the Continuous Quality Improvement Program and the Resident Quality Inspection (RQI) process.
- Lead the internal Quality Team Meetings.
- Train new staff on the RQI process and the Inspection Guides interview questions and surveys.
- Utilize the Health Quality Ontario website for resources to advance quality improvement activities.
- Ensure that all quality management and risk management-related activities are reviewed, discussed and follow-up actions identified as necessary.
- Monitor indicators on the public website of HQO and Your Health System.
- Communicate data analysis, trends, and Quality Improvement activities to Residents' and Family Council.
- Work together with the Accreditation Coordinator to ensure all quality and safety standards for CARF accreditation are being addressed.
- Required to understand the nature and meaning of quality indicators used by the Home and to understand which indicators are publicly reported.
Requirements:
- Comprehensive knowledge of healthcare practices, trends, and issues in long-term care and impacts on other healthcare sectors/community at large.
- Proven management experience in LTC.
- Excellent knowledge of Quality/Risk Management philosophies and programs.
- Master trained in Resident Quality Inspection process.
- Training in Quality Improvement and Innovation preferred.
- Working knowledge of relevant computer applications and applicable legislation.
- Strong interpersonal and team-building skills.
Education and Experience:
- Post-secondary education in a related field.
- Minimum 2 years of experience in a quality improvement or risk management role in long-term care.
Language: English (French and Italian an asset)
Work Environment: Long-term care home
Work Schedule: Full-time
