Senior Voice and Network Solutions Consultant

21 hours ago


Canada Insight Global Full time

Insight Global is a leading provider of staffing solutions for companies in various industries. As a Voice and Network Solutions Specialist, you will play a critical role in supporting end-user voice and networking solutions with a primary focus on large-scale migration to Teams Voice.

Key Responsibilities
  • Support the planning, deployment, and maintenance of voice and network solutions across multiple locations.
  • Collaborate with vendors (Bell, Telus) and on-site technical personnel to ensure seamless operations.
  • Migrate 20,000 branches to Teams Voice, ensuring smooth integration and functionality.
  • Provide on-site support, visiting designated sites, collaborating with on-site teams, connecting phones, testing 911 calls, and troubleshooting issues.
  • Manage equipment inventory during the migration process.
  • Oversee the migration of Direct Inward Dialing (DiD) systems.
Requirements
  • Bilingual in English and French.
  • Proven experience in voice and networking solutions.
  • Excellent collaboration skills with vendors and technical teams.
  • Ability to work night shifts and travel to various sites.
  • Proficiency in managing equipment and troubleshooting technical issues.
  • Technical proficiency with MS Teams, Cisco, Poly Endpoints, and Poly Lens.
  • Experience with previous Cisco migration projects.
Compensation and Benefits

The estimated annual salary for this position is $95,000 to $120,000, based on hourly rate of $45-$60 per hour. Benefit packages include medical, dental, and vision insurance, as well as short-term and long-term disability, life insurance, AD&D, and a registered retirement savings plan with employer matching.



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