Insurance Advisor
6 days ago
We are seeking a skilled Personal Insurance Advisor to join our team at BrokerLink. As a member of our Personal Insurance team, you will work in our Medicine Hat, AB branch.
This permanent, full-time position offers a dynamic work environment and opportunities for growth and development.
Key Responsibilities- Answer multi-line phones and direct client inquiries with professionalism and poise.
- Control the flow of walk-in customers and callers while ensuring their needs are met.
- Process customer payments, bank deposits, petty cash management, and account coding with accuracy and efficiency.
- Be a part of the billing team, answering client calls regarding payments and resolving any issues.
- Monitor and distribute incoming and outgoing mail, faxes, and couriers with attention to detail.
- Ensure the EPIC system and company portals are updated consistently.
- High school and/or post-secondary education.
- 2-5 years of experience in an office environment.
- Strong computer skills, including keyboarding and MS Office.
- Excellent customer focus and demonstrated ability to handle multiple priorities.
- Strong analytical and organizational skills, with excellent verbal and written communication skills.
- Exposure to Epic is an asset, and previous experience working in a brokerage or insurance industry is a plus.
- Ability to pass a criminal background check and credit check.
- Flexible health and dental insurance benefits package.
- Personal spending amount to invest in your healthy lifestyle.
- RRSP - Registered Retirement Savings Plan with company matching.
- ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect.
- 'Dress for your day' dress policy.
- Competitive compensation package with bonus aspect.
- Employee discount program, including Apple, Bell, Rogers, and more.
- Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty, and starting at 3 weeks of vacation per year.
BrokerLink is a company that values its employees and strives to create a respectful and inclusive work environment. We are committed to acting with integrity, being respectful of others, and having a customer-driven mindset.
As a team member, you will have opportunities to grow and develop your skills, with a focus on providing the highest level of customer service.
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