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Clerical Support Associate
2 months ago
We are seeking a highly organized and detail-oriented Clerical Support Associate to join our Haemodialysis team at Humber River Health. As a key member of our team, you will provide administrative support to our patients and families, ensuring a seamless experience throughout their care journey.
Key Responsibilities:- Provide exceptional customer service to patients and families, responding to inquiries and resolving issues in a timely and professional manner.
- Manage patient records, scheduling appointments, and coordinating tests and procedures.
- Communicate effectively with healthcare teams, including physicians, nurses, and other support staff.
- Maintain accurate and up-to-date records, ensuring compliance with regulatory requirements.
- Perform various administrative tasks, including data entry, filing, and photocopying.
- High school diploma or equivalent required; post-secondary education in a related field an asset.
- Minimum one year of experience in a healthcare setting, preferably in a clerical or administrative role.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
At Humber River Health, we are committed to providing exceptional patient care and a positive work environment. As a member of our team, you will have the opportunity to work with a diverse group of healthcare professionals, contribute to the growth and development of our organization, and make a meaningful difference in the lives of our patients and families.