Automotive Warranty Claims Specialist

4 days ago


Toronto, Ontario, Canada AWIN Group of Dealerships Full time
About AWIN Group of Dealerships

We are one of Canada's most prestigious and well-respected automotive groups, headquartered in Thornhill, Ontario.

Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Salary and Benefits

The successful candidate can expect a competitive salary of approximately $60,000 to $80,000 per year, depending on experience.

We also offer an excellent group benefits package, including health, dental, and vision coverage, as well as a generous RRSP contribution program.

Additionally, we provide training and support programs to help our team members succeed in their roles.

Job Description

The Warranty Administrator will be responsible for submitting manufacturer warranty claims and collecting resulting revenue.

This role requires strong communication skills, attention to detail, and the ability to work efficiently in a high-pressure environment.

The ideal candidate will have previous experience working with Microsoft Office products, including Excel, Word, and Outlook, as well as Reynolds and Reynolds and/or ADP software.

Key Responsibilities
  • Review warranty repair orders for proper completion, accuracy, and legibility.
  • Determine and enter applicable labour operation codes, failure codes, and other administrative data.
  • Submit warranty claims to the manufacturer using available tools.
  • Monitor warranty claim status and report to management as required.
Requirements
  • High school diploma or equivalent.
  • Strong knowledge of Microsoft Office products.
  • Excellent communication and customer service skills.
  • Previous experience in a related role.
Why Join Our Team?

We are committed to providing a positive and supportive work environment that fosters growth and development.

Our team is passionate about delivering exceptional results and making a difference in the lives of our customers.

We offer unlimited career opportunities within our automotive group and are dedicated to helping our team members achieve their goals.



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