Assistant Store Manager
2 weeks ago
JD Sports Canada is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With a strong presence in Canada, we are committed to showcasing brands in a premium environment and delivering an exceptional retail experience to our customers.
The RoleWe are seeking an Assistant Store Manager to join our team at our CF Promenades St-Bruno location. As a key member of our retail team, you will be responsible for delivering excellent customer experiences, fostering growth and development, and ensuring operational excellence.
Key Responsibilities- Coach and motivate the team to deliver outstanding customer experiences and drive sales.
- Ensure high levels of customer satisfaction by being knowledgeable about all products offered.
- Train and grow a team focused on delivering outrageous experiences to our community through coaching and feedback.
- Generate business results and achieve key KPIs.
- Deliver sales, customer experience, merchandising, visual, and operational expectations.
- Act as a partner between customers, sales associates, and store leadership.
- Ability to learn and share expertise of products and trends to fit customer needs.
- Maintains an awareness of all product knowledge and current or upcoming product trends.
- Contributes to a positive and inclusive work environment.
- Support key initiatives as empowered by and in partnership with the Store Manager.
- Take a proactive approach to growing the business through community outreach.
- Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
- Provide outrageous experiences 100% of the time, sharing our awesome products with our community.
- Minimum 2 years of retail experience.
- Passionate and knowledgeable about streetwear and sneaker culture.
- Experience supervising, training, and coaching sales associates.
- Confident and comfortable engaging customers to deliver an elevated experience.
- Motivated to achieve great results due to enthusiasm from interacting with customers and athletic products.
- Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis.
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
- High level of ethics, values, integrity, and trust.
- Flexible availability, including nights, weekends, and holidays.
- Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.
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