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Hotel Operations Supervisor

2 months ago


Ignace, Canada 2463175 ONTARIO INC Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly organized and detail-oriented Hotel Clerk Supervisor to join our team at 2463175 ONTARIO INC. As a key member of our hotel operations team, you will be responsible for supervising a team of hotel clerks and ensuring the smooth day-to-day operation of our hotel.

Key Responsibilities:
  • Supervise and Coordinate Hotel Clerks: Oversee the work of hotel clerks, assign tasks, and review their performance to ensure excellent customer service and hotel operations.
  • Client Focus: Assist guests with special needs, respond to customer inquiries, and resolve any issues in a professional and courteous manner.
  • Staff Management: Hire, train, and develop hotel clerks in job duties, safety procedures, and company policies.
  • Requisition and Inventory: Order and manage hotel supplies, materials, and equipment to maintain a well-stocked and efficient hotel operation.
Requirements:
  • Education: College, CEGEP, or equivalent experience.
  • Work Experience: 1 year to less than 2 years of experience in a hotel or hospitality setting.
  • Language: English.
  • Work Schedule: 40 hours per week.
Personal Suitability:
  • Accurate: Ensure accuracy in all aspects of hotel operations.
  • Client Focus: Prioritize excellent customer service and guest satisfaction.
  • Dependability: Demonstrate reliability and accountability in your work.
  • Efficient Interpersonal Skills: Build strong relationships with hotel staff, guests, and management.
  • Excellent Oral and Written Communication: Communicate effectively with guests, staff, and management.
  • Flexibility: Adapt to changing hotel operations and guest needs.
  • Organized: Maintain a well-organized and efficient hotel operation.
  • Team Player: Collaborate with hotel staff to achieve common goals.
Work Setting:
  • Urban Area: Our hotel is located in an urban area.
  • Hotel, Motel, Resort: We operate a hotel, motel, and resort.