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Director of Digital Transformation

2 months ago

Old Toronto, Ontario, Canada Apply Digital Ltd. Full time

About Apply Digital Ltd.

Who We Are: We're a global digital transformation partner for visionary business leaders, working to modernize their organizations and drive growth.

Our Mission: We help forward-thinking companies like Kraft Heinz, Moderna, Lululemon, Games Workshop, Atlassian, and The Very Group create business impact through innovative digital solutions.

Our Expertise: We offer clients end-to-end expertise across Business Strategy, Commerce, Platform, Products, Innovation, and beyond, with a focus on delivering exceptional platform experiences.

Our Approach: We work together as one connected team to drive business impact and ensure every strategy is actionable through to execution in the context of our clients' broader ecosystems.

Our Culture: We value humanity, diversity, and authenticity as much as we do excellence and innovation, and we aim to live our SHAPE values (Smart, Humble, Active, Positive, Excellent) every day.

The Role:

Director of Digital Transformation

We're seeking a seasoned expert to lead our Platform practice in North America, providing strategic leadership and direction for our clients. As the Director of Digital Transformation, you will:

  • Develop and execute strategies to drive revenue growth, solutioning, and optimizing platform operations, and delivering exceptional platform experiences for clients.
  • Build and maintain strong relationships with clients in North America, acting as a trusted advisor and point of contact for all platform-related matters.
  • Partner cross-functionally to define the vision, roadmap, and lead discovery and delivery of industry-leading portfolio.
  • Develop and maintain relationships with key technology platform partners, using those relationships to innovate on emerging capabilities and features that can drive engagement.
  • Lead Discovery engagements, developing a structured and logical framework to define the problem, analyze data, and make actionable recommendations that appeal to all stakeholders.
  • Thrive in ambiguity, with a flexible operating range and constantly call into question assumptions and biases and motivate teams to do the same.
  • Collaborate with cross-functional teams, including sales, marketing, technology, and operations, to align platform strategies with overall business objectives.
  • Actively participate in the delivery of client projects, working closely with the project teams to ensure the successful implementation of platform solutions.
  • Develop and execute strategies to expand the platform practice while inspiring and exciting those you work with.
  • Formulate questions to ask potential or existing clients to quickly understand where they are on their modernization or transformation journey.

Requirements:

  • Minimum of 10 years of related experience.
  • A blend of consulting and enterprise experience is essential.
  • Experience managing (directly and indirectly) large teams of people as well as the expectations of a variety of stakeholders (from C-level to consumers).
  • Public speaking and presentation skills.
  • Proven track record of success in leading and managing projects where complex solutions involving multiple systems and vendors were involved; driving revenue growth, and delivering exceptional client/stakeholder experiences.
  • Deep knowledge of platform best practices, omni-channel or channel-less operations, user experience, and digital marketing strategies.
  • Strong understanding of headless and service-oriented platforms.
  • Strong understanding of 'monolith to MACH/composable' thinking and strategies.
  • Excellent leadership and team management skills, with the ability to mentor and develop team members.
  • Strong business acumen, with experience in business development, sales, and client relationship management.
  • Highly capable technical acumen with experience leading or managing technical people (developers, architects, solution consultants).
  • Excellent communication skills, both written and verbal, with the ability to effectively communicate complex concepts to clients and internal stakeholders.
  • Ability to travel within North America as needed for client meetings and business development opportunities.

What We Offer:

  • Flexibility - work where you work best.
  • Competitive benefits plan.
  • Generous paid time off - take the time you need to be balanced and energized.
  • A growing company means many opportunities for advancement - we like to promote from within.
  • Regular team and company events (karaoke, escape rooms, axe throwing and more).
  • Training budgets, Days of Learning, company-wide training, Apply Library, and our Hackathon for Good mean you have many different ways to learn and stretch yourself.