Customer Service Team Lead

1 week ago


Saskatoon, Saskatchewan, Canada Carter's, Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Part Time Supervisor to join our team at Carter's, Inc. As a Part Time Supervisor, you will be responsible for providing exceptional customer service, leading business focus areas, and fostering a positive environment.

About the Role
This is a part-time opportunity that offers schedules that fit your life. You will be working in a fast-paced retail environment where no two days are the same. We invest in our teams with training and development programs, so you can grow as an individual and develop new skills.

Duties and Responsibilities
- Welcome customers warmly and provide assistance with products
- Foster a positive environment and lead business focus areas
- Be a product expert and consistently model service standards

Benefits
- Schedules that fit your life
- Benefits and perks, including an Employee Assistance Program, mental health benefits, and a 30% discount on our brands
- Opportunities to learn and build skills and grow as an individual
- Development programs to help you grow in your current role and beyond

Requirements
- A positive and solutions-oriented mindset
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
- Proficient computer and technology skills
- A high school diploma

Working Conditions
The physical demands of this role include lifting 40 pounds, standing or walking for extended periods, and climbing up and down a ladder. This role requires excellent time management and organization skills, as well as the ability to work independently and collaboratively within a team.

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