Conversational Interface Designer for Complex Enterprise Solutions

3 weeks ago


Canada Quantum Integrators Full time

Job Summary

We are seeking an experienced Conversational Interface Designer to join our team at Quantum Integrators. In this role, you will be responsible for designing and implementing conversational interfaces for complex enterprise solutions.

About the Role

The successful candidate will have a strong background in voice/user interface design and experience working on projects involving chatbots, voice assistants, and other conversational AI platforms. You will work closely with our business analysts to understand the scope of chatbot/voice bot projects and design intuitive and effective conversational interfaces that meet business needs.

Responsibilities

  • Design conversational interfaces for chatbots and voice assistants
  • Develop BOT personalities based on business requirements
  • Create response flows and question sequences based on identified intents
  • Define contextual conversation flows
  • Work on complex enterprise requirements involving multiple BOTs
  • Design UI for Chatbots

Requirements

  • 5+ years of work experience in conversational interface design or a related field
  • 2+ years of relevant experience in designing conversational interfaces for chatbots and voice assistants
  • Experience working on projects involving conversational AI platforms such as Lex or GDF
  • Minimum 3 completed projects in conversational interface design
  • Good understanding of customer service industry and contact center operations
  • GDF/Lex training completion certificate
  • Good to have:
  • Developer experience on GDF/Lex
  • Conversation design course completion
  • Proficiency in languages other than English

Benefits

This is a remote opportunity with a salary range of $120,000 - $180,000 per annum, depending on experience. We offer a competitive benefits package and opportunities for professional growth and development.


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