Cloud Technical Lead

2 days ago


Ottawa, Ontario, Canada SAS - Global Full time
About the Role

SAS Cloud Operations is seeking a Senior Cloud Technical Lead to provide technical leadership for our customer engagements running in our cloud.

As a Senior Cloud Technical Lead, you will:

  • Own all technical aspects of a customer environment from implementation through ongoing operations for a select portfolio of SAS Cloud customers.
  • Collaborate with global teams to drive customer satisfaction and ensure service quality for hosted and remote managed customers.
  • Participate and share lessons learned through a Community of Practice with global CTL's.
Key Responsibilities

The ideal candidate will have 8+ years of technical experience, including:

  • 3 years of experience in consulting, systems support, customer support, or training for enterprise class software.
  • 3 years of experience with UNIX or Linux supporting enterprise class applications.

A Bachelor's degree in a quantitative field, such as Computer Science, Information Technology, or related field is required. Experience with Python, Ansible, or Kubernetes is also necessary.

What We Offer

We offer comprehensive medical, prescription, dental and vision plans, as well as short- and long-term disability plans.

Additionally, we provide generous time away, including vacation time, paid holidays, volunteer time off, and unlimited sick days.

Requirements

To qualify, applicants must be legally authorized to work in Canada and should not require sponsorship for employment visa status.


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