Hotel Receptionist
4 weeks ago
Job Title: Hotel Receptionist
Job Summary: We are seeking a detail-oriented and customer-focused Hotel Receptionist to join our team at Inn on the Lake. As a Hotel Receptionist, you will be responsible for providing exceptional guest service, handling room reservations, and maintaining a clean and organized front desk area.
Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel, and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges, and receive payments
- Maintain an inventory of vacancies, reservations, and room assignments
- Clerical duties (i.e., faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
Requirements:
- Education: No degree, certificate, or diploma
- Experience: Will train
- Work setting: Hotel, motel, resort
- Transportation: Own transportation
- Valid driver's license
Working Conditions:
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressure
Personal Suitability:
- Client focus
- Efficient interpersonal skills
- Flexibility
- Judgment
- Organized
- Reliability
- Team player
Financial Benefits:
- Gratuities
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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