Hotel Receptionist

4 weeks ago


Whitehorse, Yukon, Canada Inn on the Lake Full time

Job Title: Hotel Receptionist

Job Summary: We are seeking a detail-oriented and customer-focused Hotel Receptionist to join our team at Inn on the Lake. As a Hotel Receptionist, you will be responsible for providing exceptional guest service, handling room reservations, and maintaining a clean and organized front desk area.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges, and receive payments
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Clerical duties (i.e., faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Requirements:

  • Education: No degree, certificate, or diploma
  • Experience: Will train
  • Work setting: Hotel, motel, resort
  • Transportation: Own transportation
  • Valid driver's license

Working Conditions:

  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
  • Work under pressure

Personal Suitability:

  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Judgment
  • Organized
  • Reliability
  • Team player

Financial Benefits:

  • Gratuities
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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