Hotel Receptionist
6 days ago
We are seeking a skilled and courteous Hotel Receptionist to join our team at Raven Inn Whitehorse.
About the Role:- This is a permanent, full-time opportunity with a guaranteed 35-40 hours of work per week.
- The successful candidate will be responsible for providing exceptional customer service, registering arriving guests, and ensuring seamless guest experiences.
- Register arriving guests, process group arrivals and departures, take, cancel, and change room reservations, and maintain accurate records.
- Provide information on hotel facilities and services, as well as local points of interest, to guests and visitors.
- Process guests' departures, calculate charges, receive payments, balance cash, and complete related forms and reports.
- Maintain an inventory of vacancies, reservations, and room assignments, and adhere to emergency and safety procedures.
- Perform various clerical duties, including faxing, filing, photocopying, and answering telephone calls and messages.
- Assist guests with special needs, contact customers to deliver wake-up calls, and provide general customer service.
- Dental plan
- Health care plan
- Bonus
Our ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, please apply today.
Salary Range: $45,000 - $55,000 per annum, depending on experience.
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