Advancement Services Representative
3 weeks ago
The BC Cancer Foundation is a leading non-profit organization dedicated to advancing cancer research and care in British Columbia. As a key member of our team, you will play a vital role in supporting our donors and stakeholders.
As an Advancement Services Representative, you will be responsible for providing exceptional customer service, processing gifts, and maintaining accurate records. You will work closely with our development team to ensure seamless communication and coordination.
Key responsibilities include:
- Creating a positive experience for donors through email and phone interactions
- Maintaining a thorough understanding of CRA regulations and best practices for gift processing
- Preparing and proofreading tax receipts and letters according to CRA rules
- Inputting accurate data into our database using various software tools
- Maintaining data hygiene and assisting with database maintenance projects
- Providing timely and professional support to development staff
- Opening and distributing mail, and coordinating internal and external communication
- Contributing to process improvement discussions and providing feedback
- Maintaining up-to-date knowledge of PCI compliance and gift processing procedures
- Providing assistance with cross-training and staff development
Requirements and Qualifications
The ideal candidate will possess a minimum of two years of related experience, preferably in fundraising or a related field. A secondary school diploma or equivalent is required, along with strong communication and organizational skills.
What We Offer
- Competitive salary range: $47,000 - $52,000
- 4 weeks' vacation, plus office closures and statutory holidays
- Comprehensive benefits package, including health, dental, and vision coverage
- Participation in the Municipal Pension Plan
BC Cancer Foundation is committed to fostering a culture of diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about making a difference in the lives of British Columbians.
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