Advancement Services Representative

3 weeks ago


Vancouver, British Columbia, Canada BC Cancer Foundation Full time

The BC Cancer Foundation is a leading non-profit organization dedicated to advancing cancer research and care in British Columbia. As a key member of our team, you will play a vital role in supporting our donors and stakeholders.

As an Advancement Services Representative, you will be responsible for providing exceptional customer service, processing gifts, and maintaining accurate records. You will work closely with our development team to ensure seamless communication and coordination.

Key responsibilities include:

  • Creating a positive experience for donors through email and phone interactions
  • Maintaining a thorough understanding of CRA regulations and best practices for gift processing
  • Preparing and proofreading tax receipts and letters according to CRA rules
  • Inputting accurate data into our database using various software tools
  • Maintaining data hygiene and assisting with database maintenance projects
  • Providing timely and professional support to development staff
  • Opening and distributing mail, and coordinating internal and external communication
  • Contributing to process improvement discussions and providing feedback
  • Maintaining up-to-date knowledge of PCI compliance and gift processing procedures
  • Providing assistance with cross-training and staff development

Requirements and Qualifications

The ideal candidate will possess a minimum of two years of related experience, preferably in fundraising or a related field. A secondary school diploma or equivalent is required, along with strong communication and organizational skills.

What We Offer

  • Competitive salary range: $47,000 - $52,000
  • 4 weeks' vacation, plus office closures and statutory holidays
  • Comprehensive benefits package, including health, dental, and vision coverage
  • Participation in the Municipal Pension Plan

BC Cancer Foundation is committed to fostering a culture of diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about making a difference in the lives of British Columbians.



  • Vancouver, British Columbia, Canada BC Cancer Foundation Full time

    The BC Cancer Foundation is a leading charitable organization dedicated to advancing cancer research and care in British Columbia. As a key member of our team, the Advancement Services Representative plays a vital role in ensuring the smooth processing of donations and providing exceptional customer service to our donors.The ideal candidate will possess a...


  • Vancouver, British Columbia, Canada BC Cancer Foundation Full time

    About the RoleThe BC Cancer Foundation is seeking a highly skilled and detail-oriented Advancement Services Representative to join our team. As a key member of our Advancement Services team, you will play a critical role in providing exceptional donor experiences, processing gifts, and maintaining accurate records.Key ResponsibilitiesProvide exceptional...


  • Vancouver, British Columbia, Canada BC Cancer Foundation Full time

    About the RoleThe BC Cancer Foundation is seeking a highly skilled and detail-oriented Advancement Services Representative to join our team. As a key member of our Advancement Services team, you will play a critical role in providing exceptional donor experiences, processing gifts, and maintaining accurate records.Key ResponsibilitiesProvide exceptional...


  • Vancouver, British Columbia, Canada BC Cancer Foundation Full time

    The BC Cancer Foundation is a leading charitable organization dedicated to advancing cancer research and care in British Columbia. As a key member of our team, you will play a vital role in supporting our donors and ensuring the smooth processing of gifts.Key Responsibilities:Provide exceptional customer service to donors, responding to inquiries and...


  • Vancouver, British Columbia, Canada London Drugs Full time

    Customer Service RepresentativeAt London Drugs, we're committed to providing a superior shopping experience for our customers. As a Customer Service Representative, you'll play a key role in ensuring our customers receive exceptional service throughout the General Sales area. Your responsibilities will include handling customer issues, supervising the front...


  • Vancouver, British Columbia, Canada KIMDO SERVICES LTD. Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at KIMDO SERVICES LTD. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key Responsibilities:Provide exceptional customer service to clients and the publicAnswer telephone calls...


  • Vancouver, British Columbia, Canada KIMDO SERVICES LTD. Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at KIMDO SERVICES LTD. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key Responsibilities:Provide exceptional customer service to clients and the publicAnswer telephone calls...


  • Vancouver, British Columbia, Canada KIMDO SERVICES LTD. Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at KIMDO SERVICES LTD. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key ResponsibilitiesProvide exceptional customer service to clients and the public, responding to inquiries...


  • Vancouver, British Columbia, Canada KIMDO SERVICES LTD. Full time

    About the Role:We are seeking a highly skilled and organized Customer Service Representative to join our team at KIMDO SERVICES LTD. As a key member of our front-line team, you will be responsible for providing exceptional customer service to our clients and the public.Key Responsibilities:Provide basic information to clients and the publicObtain and process...


  • Vancouver, British Columbia, Canada RONA+ Full time

    Customer Service RepresentativeAt RONA+, we're committed to providing an exceptional customer experience. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible service. Your responsibilities will include:- Greeting customers and providing a warm welcome- Assisting customers with loading products...


  • Vancouver, British Columbia, Canada Spring Financial Inc. Full time

    Job Title: Outbound Customer Service RepresentativeAt Spring Financial Inc., we are seeking a highly motivated and customer-focused individual to join our team as an Outbound Customer Service Representative. As a key member of our sales team, you will play a critical role in guiding applicants through the loan application process.Job Responsibilities:Making...


  • Vancouver, British Columbia, Canada Spring Financial Inc. Full time

    Job Title: Outbound Customer Service RepresentativeAt Spring Financial Inc., we are seeking a highly motivated and customer-focused individual to join our team as an Outbound Customer Service Representative. As a key member of our sales team, you will play a critical role in guiding applicants through the loan application process.Job Responsibilities:Making...


  • Vancouver, British Columbia, Canada Purdys Chocolatier Full time

    Customer Support RepresentativePurdys Chocolatier is seeking a skilled Customer Support Representative to join our Fundraising, Group Savings, and Business Gifting team in Vancouver, BC. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers through inbound and outbound calls.Key...


  • Vancouver, British Columbia, Canada Purdys Chocolatier Full time

    Customer Support RepresentativePurdys Chocolatier is seeking a skilled Customer Support Representative to join our Fundraising, Group Savings, and Business Gifting team in Vancouver, BC. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers through inbound and outbound calls.Key...


  • Vancouver, British Columbia, Canada Spence Diamonds Full time

    About the RoleAs a valued member of our team, you will provide exceptional customer service and support to our customers in achieving their diamond dreams. Your passion for our products and commitment to excellence will be showcased through your ability to effectively present and represent our products with confidence.Key responsibilities include:Providing...


  • Vancouver, British Columbia, Canada KIMDO SERVICES LTD. Full time

    About the Role:We are seeking a highly skilled and organized Customer Service Representative to join our team at KIMDO SERVICES LTD. as a Front Desk Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key Responsibilities:Customer Service: Provide...


  • North Vancouver, British Columbia, Canada beBee Professionals Full time $35,000 - $50,000

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at beBee Professionals in North Vancouver, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information,...


  • North Vancouver, British Columbia, Canada beBee Professionals Full time $35,000 - $50,000

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at beBee Professionals in North Vancouver, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information,...


  • Vancouver, British Columbia, Canada Purdys Chocolatier Full time

    Job Title: Customer Support RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Fundraising, Group Savings, and Business Gifting team as a Customer Support Representative.Job Summary:This role involves supporting the promotion of our programs to new and existing customers through inbound and outbound calls. You will be...


  • Vancouver, British Columbia, Canada Purdys Chocolatier Full time

    Job Title: Customer Support RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Fundraising, Group Savings, and Business Gifting team as a Customer Support Representative.Job Summary:This role involves supporting the promotion of our programs to new and existing customers through inbound and outbound calls. You will be...