Customer Service Representative

1 month ago


Vancouver, British Columbia, Canada Spring Financial Inc. Full time
Job Title: Outbound Customer Service Representative

At Spring Financial Inc., we are seeking a highly motivated and customer-focused individual to join our team as an Outbound Customer Service Representative. As a key member of our sales team, you will play a critical role in guiding applicants through the loan application process.

Job Responsibilities:
  • Making outbound calls, texts, and emails to customers who have applied for a personal loan
  • Collecting, organizing, and delivering customer information and documentation to our financial partners
  • Providing excellent customer service, answering questions, and offering accurate information
  • Helping customers understand their financial circumstances and borrowing options
What We Offer:
  • A comprehensive training program to ensure your success in the role
  • A competitive salary of $40,000 with projected total earnings of $45,000-75,000+ annually
  • Comprehensive health benefits, including 100% coverage of monthly premiums
  • Transit-friendly employer with a transit allowance
  • Opportunities for career development and advancement
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong listening and problem-solving skills
  • Ability to learn and adapt to new software and platforms

We are looking for a motivated and customer-focused individual who is eager to learn and grow with our company. If you are a team player with excellent communication skills, we encourage you to apply for this exciting opportunity.



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