Academic Coordinator

1 day ago

Ottawa, Ontario, Canada University of Ottawa Full time
Job Title: Lead Coordinator for Academic Services

Join the University of Ottawa as a Lead Coordinator for Academic Services and play a key role in supporting the academic success of our students. As a member of the Academic Services team, you will be responsible for coordinating front-line service processes and exam operational processes for the Office of Studies (undergraduate sector).

Key Responsibilities:
  • Coordinate front-line service processes and exam operational processes for the Office of Studies (undergraduate sector)
  • Supervise students/work-study and act as the main point of contact for these students
  • Coordinate the evaluation of courses for equivalencies and ensure follow-up for student files and updating of the equivalency bank in uCampus
  • Design and implement new processes, procedures, and work methods, or change those currently in place, in partnership with the supervisor, academic services
  • Supervise the work done by the student(s) in the Work-Study Program by setting priorities, developing individual and group training plans, motivating them, and providing them with feedback and guidance
Requirements:
  • Knowledge of administration usually acquired through postsecondary studies and several years of experience in a similar role
  • Advanced knowledge of academic programs at the high school, college, undergraduate and graduate levels
  • Three years' experience in an academic setting
  • Experience in interpreting, communicating and applying policies and procedures
  • Team management experience in a constantly changing environment
  • Experience using computer systems such as word processing software, databases, spreadsheets, email, the Internet and student information systems
  • Ability to manage multiple files and pay attention to detail
  • Knowledge of university administrative structures and procedures (an asset)
  • Experience researching and analyzing data as well as creating administrative and statistical reports
  • Bilingualism – French and English (spoken and written)
What We Offer:
  • A dynamic and inclusive work environment
  • A competitive salary and benefits package
  • Opportunities for professional development and growth

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