Senior Platform Services Product Manager
4 weeks ago
Lead the Vision of Platform Services
PointClickCare is seeking an accomplished Senior Product Manager to spearhead the strategy and development of platform services in healthcare. This role demands a strong technical background, expertise in APIs, and a passion for delivering innovative solutions that transform patient care.
About the Role:
As a Senior Product Manager, you will define product roadmaps, drive execution, and collaborate with cross-functional teams to deliver shared services and APIs. Your focus will be on Mastered Data Registries and Authorization Models, enabling seamless care coordination across our customer base.
Key Responsibilities:
* Employ data-driven techniques to understand customer needs and pain points.
* Contribute to company strategy and develop multi-year product roadmaps to achieve strategic outcomes.
* Prioritize product investments using quantitative analysis and sound judgment to create compelling business cases.
* Engage with User Experience, Engineering, Technical Writers, and other product managers to ensure modern agile processes and Design Thinking principles are applied.
* Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to guarantee successful product launches and releases.
* Understand the broader product portfolio and how solutions work together to provide value to customers.
* Participate in industry events and lead customer-facing engagements as a product expert.
* Stay up-to-date on the competitive landscape.
* Motivate and inspire cross-functional teams.
Requirements:
* Bachelor's degree in Computer Science or a related field of study (preferred).
* 5+ years of software product management experience.
* 3+ years of working cross-functionally in a technical environment.
* Experience working on platform and shared services (desired but not required).
* Familiarity with healthcare technology (desired but not required).
* Proven track record of managing products, innovation, and a general curiosity for building great products.
* Strong written and oral communication skills with internal and external stakeholders.
* Solid understanding of Agile practices and familiarity with Design Thinking (a plus).
* Experience managing SaaS or PaaS products.
Compensation: $125,000 - $140,000 per year.
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