Inside Sales Representative
3 weeks ago
About the Role:
We are seeking an experienced Inside Sales Representative to join our team at OPENLANE. As a key member of our Inside Sales team, you will be responsible for driving sales growth and providing excellent customer experiences on all OPENLANE platforms.
Key Responsibilities:
- Responsible for increasing dealer purchase behavior within an assigned region on and at all OPENLANE platforms
- Responsible for increasing buyer penetration and loyalty on all OPENLANE platforms
- Maintain a 100% compliance rate on Salesforce utilization for the accounts within your assigned book of business
- Responsible for the re-engagement or re-activation of fallout sellers for OPENLANE
- Responsible for the handling and closing of all at auction if-bids for OPENLANE
- Maintain a high-level conversion rate on all at auction if-bids within your assigned book of business
- Have frequent interaction with the Dealer Relations and Outside Sales teams to ensure the ultimate customer experience
- Drive dealer sales growth through strategic and innovative ideas put into action
- Utilize the OPENLANE technology toolbox to your advantage to gain market share and grow your assigned book of business
- Responsible for generating revenue through the sale of at-auction ancillary services
- Maintaining customer relationships with through continuing communication and excellent customer service
Requirements:
- Minimum 1-2 years of sales experience within a related field
- Excellent oral communication and telephone conversation skills
- General knowledge of automobiles and the automotive industry
- Good presentation skills
- Ability to persevere and remain positive when faced with obstacles
- Ability to work independently and as part of a team
- Ability to maintain composure and quality of output in high pressure environments
- Good understanding of methods for promoting and selling products and services
- High school diploma
- Valid driver's license in the province of employment
- Knowledge of Google Workspace and Salesforce CRM, a plus
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