Experienced Police Dispatcher

2 weeks ago

Vancouver, British Columbia, Canada E-Comm 9-1-1 Full time
About E-Comm 9-1-1

E-Comm 9-1-1 is a leading provider of emergency communications services in British Columbia, Canada. Our team of experts is dedicated to delivering critical life-safety services to the public and first responders.

Job Summary

We are seeking a highly skilled and experienced Police Dispatcher to join our dynamic team. As a Police Dispatcher, you will play a crucial role in our emergency communications operations, coordinating and dispatching police response to a variety of calls, including high-priority incidents.

Key Responsibilities
  • Coordinate and dispatch police response to emergency calls, including high-priority incidents
  • Provide continuous updates to police officers and other stakeholders via radio and CAD systems
  • Support police operations by analyzing events, assessing risks, and acquiring necessary resources
  • Optimize resource use through effective assessment of reports, geographical location, and available resources
  • Take emergency police calls for E-Comm partner police agencies
Requirements
  • Minimum 2 years of experience in an emergency communication center, with at least 1 year of recent dispatching experience in British Columbia
  • Proficiency with CPIC, CAD, PRIME, radio, and recording equipment, as well as other relevant technologies
  • Strong knowledge of emergency response procedures and law enforcement protocols, including the Criminal Code of Canada
  • Excellent communication and multitasking skills
  • Ability to work under pressure and make quick, sound decisions
  • Flexibility to work rotating shifts, including nights, weekends, and holidays
  • Typing ability of 44wpm
  • High school diploma or equivalent; additional courses in emergency communications would be an asset
What We Offer
  • Meaningful work in a dynamic and supportive team environment
  • Competitive salary with opportunities for increases
  • Minimum 3 weeks of vacation time for regular full-time employees
  • 100% paid extended health and dental benefits for regular full-time employees
  • Opportunities for overtime and shift differential
  • Pension with employer-matched contributions to the Municipal Pension Plan
  • Career development opportunities to support your growth and success
Security Requirements

As a condition of employment, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm.

Location

We have opportunities in both our Lower Mainland (Vancouver) and Vancouver Island (Saanich) locations, with full-time and auxiliary positions available.

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