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Experienced Police Communications Officer

3 months ago


Vancouver, British Columbia, Canada E-Comm 9-1-1 Full time

About E-Comm 9-1-1

E-Comm 9-1-1 is a leading organization dedicated to providing critical life-safety services through emergency communications. We serve communities across British Columbia with two state-of-the-art communication centers located in Vancouver and Saanich. Our team of highly skilled professionals provides integrated police, fire, and ambulance dispatch services to over 70 agencies.

Our Values

At E-Comm 9-1-1, we are committed to our core values: Respect, Accountability, Integrity, Service, and Collaboration. These principles guide our actions and shape our culture.

The Role: Experienced Police Communications Officer

We are seeking experienced Police Communications Officers to join our dynamic team. As a vital member of our operations, you will play a crucial role in coordinating police responses and providing continuous updates on a variety of calls, including high-priority incidents.

Your Responsibilities:

  • Coordinate and dispatch police resources effectively, ensuring timely and appropriate responses to emergency situations.
  • Provide clear and concise communication with officers, supervisors, and other agencies involved in responding to incidents.
  • Utilize CAD systems, radio communications, and other tools to manage calls and track officer activity.
  • Maintain accurate records of all calls and interactions, adhering to strict protocols and procedures.
  • Demonstrate strong analytical and problem-solving skills to assess situations and provide appropriate guidance.

Qualifications:

  • Proven experience in a police communications or dispatch role.
  • Excellent communication, interpersonal, and customer service skills.
  • Strong attention to detail and ability to multitask effectively in a fast-paced environment.
  • Proficiency with computer systems and relevant software applications.
  • Ability to remain calm and composed under pressure.

Join Our Mission:

If you are passionate about public safety and possess the skills and experience to excel in a demanding role, we encourage you to apply. At E-Comm 9-1-1, you will have the opportunity to make a real difference in the lives of others.