Bilingual Team Lead – Alternate Neighbourhood Crisis Response Specialist
4 days ago
Bilingual Team Lead – Alternate Neighbourhood Crisis Response
Job Summary:The Centretown Community Health Centre is seeking a highly skilled and compassionate Bilingual Team Lead to join their Alternate Neighbourhood Crisis Response (ANCHOR) program. This innovative pilot project provides a community-based, non-police response and follow-up for individuals experiencing crises in the Centretown and Somerset West catchment areas.
Key Responsibilities:- Supervise crisis response workers at CCHC and SWCHC's main offices and off-site locations, including staff working shifts across a 24-hours-a-day, 7-days-a-week operation.
- Provide hands-on support by coordinating and monitoring team activities, providing coaching and mentorship to team members, and leading best practices in client care planning, practice support, and debriefing for complex cases.
- Work in collaboration with staff from within CCHC, SWCHC, and community partners to ensure a high standard of care for individuals accessing support through the ANCHOR program.
- Post-secondary degree in social work, mental health and substance use or a related field or an equivalent combination of educational, professional, and lived experience.
- Minimum 3-5 years of experience in service delivery related to harm reduction, trauma-informed care, mental health, and/or substance use health and addictions, culturally safe services.
- Experience supporting or coordinating teams in a health and social service environment.
- Experience with data collection and reporting.
- English, written and spoken.
- French, spoken.
- $35.87 to $43.22 hourly.
Please submit your letter of interest along with your resume to jobs@centretownchc.org.
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