Bilingual Crisis Counsellor Manager
1 week ago
Job Summary
We are seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.
Key Responsibilities
- Supervise and lead a team of crisis counsellors, providing regular individual and group supervision sessions, setting performance expectations, and fostering a positive and supportive work environment.
- Participate in crisis counselling duties as needed, especially during peak periods or emergencies, to ensure the provision of timely and effective crisis intervention services.
- Monitor the quality of crisis counselling services provided by the team, conducting reviews, providing feedback, and implementing strategies for continuous improvement.
- Develop statistical reports and submit reports to clients on a monthly basis.
- Identify training needs of crisis counsellors and develop or coordinate relevant training programs to enhance their crisis intervention skills and knowledge.
- Ensure that all crisis counselling practices and procedures align with ethical guidelines, legal requirements, and organizational policies.
Requirements
- A Master's degree in Social Work, Psychology, or a related discipline.
- Registration in a Professional Organization as a Social Worker, Counselor, Therapist, etc.
- A minimum of three (3) years' experience working in a Crisis Line environment.
- A minimum of three (3) years' experience working with Indigenous Issues.
- A minimum of three (3) years' experience managing employees.
- Excellent customer service skills and sensitivity to handle stressful calls.
- Exceptional interpersonal, communication, and conflict resolution skills.
- The ability to communicate and write in English and French (Bilingual).
- The ability to communicate in Cree, Inuktitut, Ojibway or any other indigenous language (asset).
- Security clearance at the level of RELIABILITY (eligible).
About Us
Donna Cona is committed to a diverse, equitable and inclusive workplace. We are an equal opportunity employer and are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals.
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Inc. Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona Inc. is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key...
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Inc. Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona Inc. is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key...
-
Bilingual Crisis Counsellor Manager
2 weeks ago
Ottawa, Ontario, Canada Donna Cona Inc. Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona Inc. is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key...
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key...
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key...
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key...
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key...
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key...
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key...
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key...
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key...
-
Bilingual Crisis Counsellor Manager
2 weeks ago
Ottawa, Ontario, Canada Donna Cona Inc. Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona Inc. is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors.About the RoleAs a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support...
-
Bilingual Crisis Counsellor Manager
2 weeks ago
Ottawa, Ontario, Canada Donna Cona Inc. Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona Inc. is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors.About the RoleAs a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support...
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key...
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Full timeJob Title: Bilingual Crisis Counsellor ManagerDonna Cona is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key...
-
Bilingual Crisis Counsellor Manager
2 months ago
Ottawa, Ontario, Canada Donna Cona Inc. Full timeAbout the RoleDonna Cona Inc. is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key ResponsibilitiesTeam Leadership:...
-
Bilingual Crisis Counsellor Manager
2 months ago
Ottawa, Ontario, Canada Donna Cona Inc. Full timeAbout the RoleDonna Cona Inc. is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key ResponsibilitiesTeam Leadership:...
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Inc. Full time{"h1": "Bilingual Crisis Counsellor Manager", "p": "Donna Cona Inc. is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services....
-
Bilingual Crisis Counsellor Manager
1 month ago
Ottawa, Ontario, Canada Donna Cona Inc. Full time{"h1": "Bilingual Crisis Counsellor Manager", "p": "Donna Cona Inc. is seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services....
-
Bilingual Crisis Counsellor Manager
7 days ago
Ottawa, Ontario, Canada Donna Cona Full timeJob SummaryWe are seeking a dedicated and compassionate Bilingual Crisis Counsellor Manager to lead a team of crisis counsellors. As a Bilingual Crisis Line Manager, you will be responsible for overseeing and guiding a team of crisis counsellors who provide 24/7 crisis intervention and support services.Key ResponsibilitiesSupervise and lead a team of crisis...
