Labour Relations Specialist

4 days ago


Toronto, Ontario, Canada Street Haven At The Crossroads Full time

We are seeking a highly skilled Labour Relations Specialist to join our team at Street Haven At The Crossroads. This is a full-time role that operates under standard business hours, Monday to Friday, with some evening or weekend requirements.

About Us

Street Haven At The Crossroads is a dynamic women's multi-service agency providing shelter, supportive housing, training supports, and addictions therapy to vulnerable women in Toronto.

Job Description

This role will work cross-functionally across the organization to maintain relationships with management, managers, union representatives, and legal counsel. The successful candidate will oversee the consistent application and administration of the Collective Bargaining Agreement (CBA), ensuring alignment with legal and organizational requirements.

  • Act as the primary advisor for management on the interpretation and implementation of CBA terms.
  • Update policies and procedures to reflect legislative changes affecting the CBA.
  • Lead the grievance process from initiation through resolution, including documentation, analysis, and strategy development.
  • Engage constructively with union representatives, stewards, and legal counsel to facilitate open communication.
Data Reporting and Benchmarking

Analyzing labour relations trends, grievance outcomes, and workforce metrics to support strategic planning. Providing actionable insights and recommendations based on data analysis.

Required Skills and Qualifications
  • Experience in the non-profit/charitable or social services sectors.
  • Excellent knowledge of relevant provincial and federal labour relations and employment legislation.
  • Strong proficiency with Microsoft Office (Outlook, Word, Excel) and Internet applications.
Salary and Benefits

We estimate this role pays approximately $70,000 per year, commensurate with experience. We offer a comprehensive benefits package, including health and dental insurance, RRSP matching, and paid time off.

Location and Work Environment

This role is based in downtown Toronto and requires working in-office. We value diversity and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.



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