Strategic Labour Relations Specialist

6 days ago

Toronto, Ontario, Canada Street Haven At The Crossroads Full time
About Street Haven At The Crossroads

Street Haven At The Crossroads is a dynamic women's multi-service agency providing shelter, supportive housing, training supports, and addictions therapy to vulnerable women in Toronto.

Job Title: Strategic Labour Relations Specialist

$65,000 - $80,000 per year

Job Description

This full-time role will work cross-functionally across the organization to maintain relationships with management, managers, union representatives, and legal counsel. The successful candidate will oversee the consistent application and administration of the Collective Bargaining Agreement (CBA), ensuring alignment with legal and organizational requirements.

As the primary advisor for management on the interpretation and implementation of CBA terms, you will update policies and procedures to reflect legislative changes affecting the CBA.

  • Act as project coordinator to support the Executive Director in negotiations, ensuring outcomes align with organizational goals while fostering positive union relationships.
  • Provide guidance in the collective bargaining process by preparing materials and analyzing employee, organizational, and HR data to identify trends and guide management on planning and decision making.
  • Lead the grievance process from initiation through resolution, including documentation, analysis, and strategy development.
  • Engage constructively with union representatives, stewards, and legal counsel to facilitate open communication.
Data Reporting and Benchmarking

Analyze and report on labour relations trends, grievance outcomes, and workforce metrics to support strategic planning. Provide actionable insights and recommendations based on data analysis.

Key Responsibilities
  • Collaborate with HR teams on projects and initiatives related to employee engagement, training, and labour relations.
  • Provide training for managers on labour relations practices, compliance, and conflict resolution.
  • Contribute to the development and implementation of HR policies that align with organizational values and the CBA.
  • Assist with administration and implementation of the collective agreement, ensuring compliance with legislative requirements.
  • Assist with ad hoc HR projects, including general HR support.
Requirements
  • Experience in the non-profit/charitable, or social services sectors.
  • Excellent knowledge of relevant provincial and federal labour relations and employment legislation.
  • Strong proficiency with Microsoft Office (Outlook, Word, Excel) and Internet applications.
Work Environment

This role is based in downtown Toronto and requires working in-office. This is a 2-year contract position with standard operating business hours (40 hours per week), Monday to Friday, with some evening or weekend requirements.

Inclusion

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

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