Shift Manager
1 month ago
We are seeking a highly motivated and organized Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for leading a team of staff members to ensure seamless operations during your shift.
Key Responsibilities:- Leadership: Supervise and coordinate the activities of staff members to ensure efficient service delivery.
- Training and Development: Train staff members in job duties, sanitation, and safety procedures to maintain high-quality standards.
- Inventory Management: Estimate ingredient and supply requirements for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
- Customer Service: Address customer complaints and concerns in a professional and courteous manner.
- Reporting: Prepare and submit reports on sales, inventory, and other relevant metrics.
- Education: No degree, certificate, or diploma required.
- Work Experience: 7 months to less than 1 year of experience in a food service establishment.
- Language: English.
- Work Hours: 35 hours per week.
Our restaurant operates in a fast-paced environment with tight deadlines. As a Shift Manager, you will be required to work under pressure and maintain attention to detail.
Personal Suitability:- Client Focus: Provide excellent customer service and ensure a welcoming environment for customers.
- Efficient Interpersonal Skills: Develop and maintain positive relationships with staff members and customers.
- Flexibility: Adapt to changing situations and priorities.
We provide awareness training to employees to create a welcoming work environment for persons with disabilities.
Support for Newcomers and Refugees:We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
Support for Youths:We provide awareness training to employees to create a welcoming work environment for youth.
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