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Shift Manager

2 months ago

Wasaga, Ontario, Canada Wendy's Restaurant Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for leading a team of staff members to ensure seamless operations during your shift.

Key Responsibilities:
  • Leadership: Supervise and coordinate the activities of staff members to ensure efficient service delivery.
  • Training and Development: Train staff members in job duties, sanitation, and safety procedures to maintain high-quality standards.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Reporting: Prepare and submit reports on sales, inventory, and other relevant metrics.
Requirements:
  • Education: No degree, certificate, or diploma required.
  • Work Experience: 7 months to less than 1 year of experience in a food service establishment.
  • Language: English.
  • Work Hours: 35 hours per week.
Work Environment:

Our restaurant operates in a fast-paced environment with tight deadlines. As a Shift Manager, you will be required to work under pressure and maintain attention to detail.

Personal Suitability:
  • Client Focus: Provide excellent customer service and ensure a welcoming environment for customers.
  • Efficient Interpersonal Skills: Develop and maintain positive relationships with staff members and customers.
  • Flexibility: Adapt to changing situations and priorities.
Support for Persons with Disabilities:

We provide awareness training to employees to create a welcoming work environment for persons with disabilities.

Support for Newcomers and Refugees:

We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.

Support for Youths:

We provide awareness training to employees to create a welcoming work environment for youth.