Bilingual Customer Service Representative
1 month ago
Job Title: Bilingual Customer Service Representative
Job Summary: We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and resolving customer issues in a timely and professional manner.
Responsibilities:
- Handle inbound and outbound calls in a courteous and professional manner
- Provide solutions to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to resolve customer issues and provide excellent customer service
- Meet or exceed performance metrics and quality standards
- Participate in ongoing training and development to improve customer service skills and knowledge
Requirements:
- High school diploma or equivalent required
- 1+ year of customer service experience in a call center environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet performance metrics
- Fluency in English and Spanish (or other languages as required)
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply: If you are a motivated and customer-focused individual with excellent communication and problem-solving skills, please submit your application, including your resume and cover letter, to our website.
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