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Retail Store Manager

1 month ago

Brockville, Ontario, Canada Harnois Energies Full time
Job Summary

We are seeking a highly motivated and organized Retail Store Supervisor to join our team at Harnois Energies. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Manage and coordinate the activities of sales staff, ensuring efficient sales processes and excellent customer service.
  • Authorize returns and exchanges, resolving customer complaints and issues in a timely and professional manner.
  • Establish and maintain work schedules, ensuring adequate staffing levels to meet customer demand.
  • Prepare and analyze sales reports, identifying trends and opportunities for growth.
  • Supervise and coordinate the activities of workers, ensuring a safe and productive work environment.
Requirements
  • Secondary (high) school graduation certificate.
  • Experience in retail sales or management, with a focus on customer service and sales growth.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and management.
  • Ability to work under pressure, handle heavy loads, and maintain attention to detail.
  • Flexibility, reliability, and a strong work ethic.
Work Environment

Our retail store is a fast-paced and dynamic environment, with a focus on providing excellent customer service and driving sales growth. As a Retail Store Supervisor, you will be responsible for ensuring that our store is well-organized, clean, and safe, with a strong focus on customer satisfaction.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.