Food Service Team Lead

4 weeks ago


Enfield, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities:
  • Establish and implement efficient work schedules to meet customer demand
  • Supervise and train staff on food preparation, presentation, and service standards
  • Monitor and maintain high standards of food quality, safety, and sanitation
  • Address customer complaints and concerns in a professional and courteous manner
  • Prepare and submit reports on sales, customer feedback, and staff performance
  • Collaborate with other departments to ensure seamless operations and excellent customer experience
Requirements:
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a food service environment
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical ability to stand for long periods, lift up to 25 pounds, and perform other duties as required
Working Conditions:
  • Fast-paced environment with frequent customer interactions
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Physical demands include standing, walking, bending, and lifting
Language:
  • English is the primary language of communication


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