Amusement Host
4 weeks ago
We are seeking a highly motivated and customer-focused Amusement Host to join our team at The Rec Room in Calgary. As an Amusement Host, you will be responsible for delivering an exceptional entertainment experience to our guests, ensuring that our games and attractions are clean and well-maintained, and providing excellent customer service.
Key Responsibilities- Ensure games and attractions are clean and well-maintained for guests
- Deliver exceptional customer service and entertainment experience to guests
- Upsell games and create a fun and playful environment for guests
- Operate all major attractions and set up/take down for functions and events
- Ensure guests are aware of pricing for special events and promotions
- Ensure guests adhere to safety policies and procedures
- Effectively handle and relay guest inquiries, questions, and concerns to management
- Communicate operational problems to management
- Assist in re-stocking of redemption store
- Ensure individual stations are clean and fully operational
- Ability to complete tasks with attention to detail
- Some experience with customer service preferred
- Problem-solving skills
- Good communication skills
- Ability to manage a counter and its contents
- Working varied shifts
- Working alone for full shifts
- Standing for long periods of time
- Bending and lifting up to 50 lbs
- Working with guests of all ages
Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.
Cineplex is synonymous with entertainment. Known as Canada's largest and most innovative film exhibitor, we're so much more than movies – operating The Rec Room, Canada's favorite destination for 'Eats & Entertainment' and Playdium, specially designed for teens and families.
At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully-integrated, diversified and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more.
Proudly recognized as having one of the country's Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.
We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you.
Learn more about our businesses through the links below.
Cineplex | Cineplex Digital Media | Cineplex Media | Cineplex Store | Player One Amusement Group | Playdium | The Rec Room | SCENE
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