Amusement Host

4 weeks ago

Calgary, Alberta, Canada Cineplex Full time

About The Rec Room

The Rec Room is a revolutionary new concept in entertainment, featuring a wide range of activities and attractions. As an Amusement Host, you will be responsible for promoting an exceptional entertainment experience to our guests, in accordance with The Rec Room's standards of operation.

Key Responsibilities

  • Ensure games are clean and well-maintained for guests.
  • Deliver exceptional service and entertainment experience to guests.
  • Upsell games by showcasing operations, encouraging guests to play, and creating a fun, playful environment.
  • Operate all major attractions.
  • Set up and tear down for functions, events, and activities.
  • Ensure guests are aware of pricing for special events, promotions, and daily events.
  • Ensure guests adhere to safety policies and procedures.
  • Effectively handle and relay guest inquiries, questions, and concerns to Management.
  • Communicate operational problems to Management.
  • Assist in re-stocking of Redemption store.
  • Ensure individual stations are clean and fully operational.

Requirements

  • Ability to complete tasks with attention to detail.
  • Some experience with customer service preferred.
  • Problem-solving skills.
  • Good communication skills.
  • Ability to manage a counter and its contents.

Work Conditions

  • Working varied shifts.
  • Working alone for full shifts.
  • Standing for long periods of time.
  • Bend and lift up to 50 lbs.
  • Working with guests of all ages.

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