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Credit and Collections Specialist
2 months ago
**Job Summary:**
We are seeking a highly skilled and motivated Credit and Collections Specialist to join our team at Standard Building Supplies Ltd. As a key member of our Credit and Collections Department, you will be responsible for managing customer relationships, resolving credit and collection issues, and maintaining accurate financial records.
Key Responsibilities:
- Credit and Collection Activities: Make timely and effective credit and collection calls to customers, analyze credit reports, and resolve customer issues and inquiries.
- Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve customer complaints in a professional and timely manner.
- Financial Record Keeping: Maintain accurate and up-to-date financial records, including accounts receivable, credit reports, and payment records.
- Team Collaboration: Work closely with the Credit and Collections team to achieve departmental goals and objectives.
- Continuous Learning: Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence in credit and collections.
Requirements:
- Education: Post-secondary education in a related field, such as business, finance, or accounting.
- Experience: Minimum 2 years of experience in credit and collections, customer service, or a related field.
- Skills: Excellent communication, problem-solving, and analytical skills; proficiency in Microsoft Excel and other financial software; ability to work in a fast-paced environment and meet deadlines.
- Personal Qualities: Positive attitude, strong work ethic, and ability to work independently and as part of a team.
What We Offer:
- Competitive Compensation: Competitive salary and benefits package.
- Opportunities for Growth: Opportunities for professional growth and development within the company.
- Collaborative Work Environment: Collaborative and dynamic work environment with a team of experienced professionals.
