Head of Design

4 weeks ago


Old Toronto, Ontario, Canada Wayfair Full time
Design a Better Way

We're the Experience Design team at Wayfair, and we're tackling exciting challenges that are reshaping how people discover, find, purchase, and have goods delivered to their homes. Our design practice is collaborative, data-driven, and fast-paced.

Key Responsibilities
  • Utilize design thinking principles to build engaging customer experiences that solve goals with elegant simplicity.
  • Collaborate with product managers, developers, content strategists, user researchers, and other experience designers to execute design concepts that deliver on brand goals, business goals, and are technically feasible to implement.
  • Drive a sense of urgency in the team to deliver work, emphasizing the use of lean tools and techniques to more rapidly deliver work.
  • Lead design efforts for desktop, mobile web, iOS, and Android sites and interfaces.
Requirements
  • Bachelor's degree in Human-Computer Interaction (HCI), Information Architecture, or equivalent combination of education and experience.
  • 10+ years of professional UX experience.
  • Strong understanding of design processes; knowledge of what is possible and what will be hard to achieve and/or implement in a digital environment.
  • Strong skills in modern design tools like Sketch, Abstract, Invision, Framer, UX Pin, and Creative Suite.
  • Expertise in producing relevant deliverables, including detailed site maps, user flows/task flows, user journeys, page flows, taxonomies/folksonomies, paths to purchase, wireframes, annotations, and prototypes that represent interaction recommendations, etc.
  • Working knowledge of HTML/CSS/JS.
  • An online portfolio of case studies that demonstrates unfailing advocacy for the user, highlighting e-commerce design work, mobile design work, analytical decision-making, and strategic thinking.
What We Offer
  • Paid Holidays
  • Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
  • Disability Protection (Short Term & Long Term Disability)
  • Tax Advantaged Accounts
  • Global Surrogacy & Adoption Policy

At Wayfair, we're a community of innovators, risk-takers, and trailblazers who celebrate our differences and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.


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