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Food Service Supervisor

2 months ago

PlymptonWyoming, Ontario, Canada Subway Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Subway. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Food Service Management
    • Requisition food and kitchen supplies to maintain optimal inventory levels and minimize waste.
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all food safety and quality standards are met.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
    • Estimate ingredient and supplies required for meal preparation to optimize inventory management.
  • Staff Supervision
    • Supervise and check the delivery of food trolleys to ensure timely and efficient service.
    • Establish work schedules to ensure adequate staffing levels during peak periods.
    • Hire and train food service staff to meet the needs of our customers.
  • Customer Service
    • Ensure that food and service meet quality control standards, addressing customer complaints or concerns in a professional and courteous manner.
    • Prepare and submit reports to management on sales, stock, and customer feedback.
  • Administrative Tasks
    • Prepare budget and cost estimates to optimize food costs and minimize waste.
    • Maintain records of stock, repairs, sales, and wastage to inform inventory management decisions.
    Requirements
    • 1 to 2 years of experience in a food service management role.
    • Secondary (high) school graduation certificate.
    • Excellent communication and leadership skills.
    • Ability to work in a fast-paced environment and adapt to changing circumstances.
    Accommodations
    • We provide visual accessibility accommodations, such as braille and screen readers, to support employees with disabilities.
    • We provide auditory accessibility accommodations, such as transcription software and teletypewriters, to support employees with disabilities.
    Support for Newcomers and Refugees
    • We recruit newcomers and refugees who were displaced by a conflict or natural disaster to join our team.
    Support for Youths
    • We offer on-the-job training tailored to youth to support their career development.
    Support for Veterans
    • We provide awareness training to employees to create a welcoming work environment for Veterans.
    Support for Indigenous People
    • We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations to support their economic development.
    Support for Mature Workers
    • We offer mentorship, coaching, and networking opportunities for mature workers to support their career advancement.
    Support for Visible Minorities
    • We apply hiring policies that discourage discrimination against members of visible minorities, such as anonymizing the hiring process.