Credit and Debt Recovery Specialist

4 weeks ago


Calgary, Alberta, Canada BLACK DIAMOND GROUP Full time
About the Role

As a key member of our team, you will play a crucial role in ensuring timely payments from customers while maintaining positive relationships.

Job Responsibilities:
  • Review customer account balances daily/weekly to identify aged accounts and coordinate communications for prompt payment.
  • Communicate with medium/high-risk customers, credit card holders, and escalate collections as needed.
  • Generate bi-weekly customer statements using our ERP system.
  • Cash application and handle customer disputes.
  • Maintain optimal credit policies to minimize losses and maximize revenue.
Key Qualifications:
  • Bachelor's degree in Business or Finance or 2+ years' experience in A/R, credit/collections.
  • Prior experience in skip tracing and updating customer information in an ERP system.
  • Strong organizational skills and ability to prioritize tasks effectively.
  • Excellent written and verbal communication skills.
What We Offer:
  • A competitive salary of approximately $60,000 - $80,000 per annum.
  • A comprehensive benefits package including health, dental, vision, and life insurance.
  • Opportunities for career growth and professional development.


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