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Recreation Assistant

2 months ago


St Catharines, Ontario, Canada City of St. Catharines Full time
Job Summary

We are seeking a highly motivated and customer-focused Recreation Assistant to join our team at the Kiwanis Aquatics Centre. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a safe and enjoyable experience for our patrons.

Key Responsibilities
  • Customer Service: Provide excellent customer service to patrons, answering questions, and resolving issues in a professional and courteous manner.
  • Front Office Administration: Manage daily front office operations, including filing, administrative duties, and preparing reports.
  • Program Coordination: Assist with program coordination, including organizing equipment, updating staff manuals, and ensuring program information is accurate and up-to-date.
  • Facility Monitoring: Monitor the facility and report any issues or concerns to management.
  • Team Collaboration: Work collaboratively with recreation staff to ensure a smooth and efficient operation.
Requirements
  • Education: Grade 12 Diploma
  • Experience: Demonstrated experience working in a recreation, retail, or tourism field
  • Skills: Well-developed customer service and communication skills, proficiency in Microsoft Office Suite, and ability to work in a team environment
  • Certifications: Current First Aid and CPR certificates, and Ministry of Labour Worker Health and Safety Awareness training
Working Conditions

This is a part-time position with flexible hours, including evenings and weekends. A valid Ontario driver's licence, Class "G", with a clean driving record is required.