Heavy Duty Service Team Lead

3 weeks ago


Innisfil, Canada Brandt Full time

Job Summary

We are seeking a skilled and experienced Heavy Duty Service Team Lead to join our team at Brandt. As a key member of our Service Department, you will be responsible for coordinating and directing the workload of our technicians to ensure maximum efficiency and productivity.

Key Responsibilities

  • Assist with the assignment of jobs and work areas to Service Department employees based on their skill and knowledge.
  • Participate in the appraisal of repair orders and review repair orders for accuracy and completeness.
  • Manage workflow by assessing the urgency of requests and shop priorities.
  • Direct and assist technicians and apprentices in the diagnosis of machine problems.
  • Inspect and repair special tools and recommend new tooling as required.
  • Advise the Shop Foreman or Service Manager of customer complaints.
  • Assist with coordinating and conducting quarterly safety meetings.
  • May arrange for and participate in the reconditioning of used equipment and setup of new equipment.
  • May approve the release of equipment for delivery to customers.
  • May assist in providing performance feedback for service technicians and staff to the Service Manager.
  • Maintain a high level of technical efficiency.
  • Inspect all machines leaving the shop to ensure all repairs are done correctly.
  • Review all prework, machine care, and off-warranty inspections.
  • Contribute to Health and Safety Inspections.
  • Ability to work multiple shift patterns, including evenings and weekends to meet business needs.

Requirements

  • 5+ years' experience as a heavy duty service technician.
  • Journeyman certificate required.
  • Class 1 driver's license considered an asset.
  • Forklift license preferred.

About Brandt

Brandt is a leading manufacturer and distributor of products and services in various industries. We offer a comprehensive benefits package, on-the-job education, and advancement opportunities to our employees.



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