Heavy Duty Service Team Lead
3 weeks ago
Job Summary
We are seeking a skilled and experienced Heavy Duty Service Team Lead to join our team at Brandt. As a key member of our Service Department, you will be responsible for coordinating and directing the workload of our technicians to ensure maximum efficiency and productivity.
Key Responsibilities
- Assist with the assignment of jobs and work areas to Service Department employees based on their skill and knowledge.
- Participate in the appraisal of repair orders and review repair orders for accuracy and completeness.
- Manage workflow by assessing the urgency of requests and shop priorities.
- Direct and assist technicians and apprentices in the diagnosis of machine problems.
- Inspect and repair special tools and recommend new tooling as required.
- Advise the Shop Foreman or Service Manager of customer complaints.
- Assist with coordinating and conducting quarterly safety meetings.
- May arrange for and participate in the reconditioning of used equipment and setup of new equipment.
- May approve the release of equipment for delivery to customers.
- May assist in providing performance feedback for service technicians and staff to the Service Manager.
- Maintain a high level of technical efficiency.
- Inspect all machines leaving the shop to ensure all repairs are done correctly.
- Review all prework, machine care, and off-warranty inspections.
- Contribute to Health and Safety Inspections.
- Ability to work multiple shift patterns, including evenings and weekends to meet business needs.
Requirements
- 5+ years' experience as a heavy duty service technician.
- Journeyman certificate required.
- Class 1 driver's license considered an asset.
- Forklift license preferred.
About Brandt
Brandt is a leading manufacturer and distributor of products and services in various industries. We offer a comprehensive benefits package, on-the-job education, and advancement opportunities to our employees.
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