Technical Operations Specialist for Large Scale Mainframe Systems

5 days ago


Guelph, Ontario, Canada Rubicon Path Full time
About the Role

We are seeking a highly skilled Technical Operations Specialist to join our team at Rubicon Path. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our large scale mainframe systems.

Responsibilities
  • Monitor and maintain the health of our mainframe systems, identifying and resolving issues in a timely manner.
  • Collaborate with cross-functional teams to implement changes and upgrades to our systems.
  • Develop and maintain procedures for monitoring and responding to incidents.
  • Provide excellent customer service to our clients, ensuring that their needs are met and exceeded.
Requirements
  • 5-8+ years of experience supporting large ZOS mainframe systems.
  • Strong knowledge of Unix and Wintel servers and network peripherals.
  • Experience with incident and change management.
  • Familiarity with system and application monitoring tools.
  • Knowledge of service management tools such as eSMT, CIT, Remedy, and ITIL.
  • Excellent communication and problem-solving skills.
What We Offer
  • A competitive salary of $100,000 - $120,000 per year.
  • A comprehensive benefits package.
  • The opportunity to work with a talented team of professionals.
About Us

Rubicon Path is a leading provider of technology solutions. We are committed to delivering exceptional service to our clients and providing a positive and supportive work environment for our employees.



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