Academic Registration Support Specialist

3 hours ago

Calgary, Alberta, Canada Mount Royal University Full time

About Mount Royal University

Located in Calgary, Alberta, Canada, Mount Royal University is a vibrant institution offering smaller class sizes and unique undergraduate programs. With over 15,000 credit students choosing from 13 bachelor degrees and 36 majors, the university prides itself on providing a robust liberal education.

Mt. Royal University respects the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta. We acknowledge the importance of diversity and inclusion, fostering an environment that welcomes voices from historically underrepresented groups.

About the Department and Role

The Central Academic Advising Office seeks casual employees to assist students with navigating MRU registration systems. As a Registration Peer, you will work in D101, creating a welcoming atmosphere for students while supporting their academic success.

Responsibilities

  • Create a friendly environment for students in person and virtually
  • Answer emails in the advising inbox flagged for Registration Peers
  • Maintain an online booking schedule aligned with scheduled shifts
  • Complete walk-in and virtual appointment tracking as directed
  • Demonstrate to students how to navigate MyMRU, My Schedule Builder, and the Registration Landing Page
  • Be familiar with and refer students to use the online advising guides and mruGradU8
  • Support the creation of a course schedule considering students' academic and personal needs and aligning with suggestions from Academic Advisors
  • Understand the knowledge and expertise of Academic Advisors and refer appropriately
  • Make meaningful referrals to campus resources based on student needs
  • Provide clear and accurate information, refraining from answering questions when unsure
  • Facilitate registration information sessions for groups of students, as assigned
  • Assist with other duties and projects within Academic Advising as they arise

Qualifications

  • Navigate MRU's electronic resources including the MRU website, MyMRU, mruGradU8, the Registration Landing page, and My Schedule Builder
  • Enthusiasm to work with fellow students and a strong desire to help them succeed
  • Awareness and understanding of various campus resources available for students
  • Strong presentation skills and comfortable creating and delivering presentations
  • Ability to work independently with minimal supervision
  • Effective communication skills
  • Good academic standing as a MRU student

What We Offer

Talented employees are essential to student success. At Mount Royal University, we strive to be an employer of choice among Canadian post-secondary institutions.

We recognize individuals are comprised of multiple identities; our workplace cultivates inclusivity and diversity, embracing each person's strengths.

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