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Restaurant Operations Manager

1 month ago

Toronto, Ontario, Canada Soul Restaurants Canada Inc Full time
Job Description

Soul Restaurants Canada Inc is seeking a seasoned Restaurant Operations Manager to lead our daily operations. This role requires a highly organized and experienced individual who can oversee the entire restaurant process, from planning to execution.

About the Role
  • This position reports directly to the General Manager and is responsible for ensuring seamless day-to-day operations of the restaurant.
  • The ideal candidate will have 1-2 years of experience in a similar role and be fluent in English.
Responsibilities
  1. Plan and Organize Daily Operations: Develop and implement effective operational strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  2. Determine Type of Services to be Offered: Analyze market trends and customer preferences to determine the type of services that should be offered, such as catering or events.
  3. Conduct Performance Reviews: Regularly assess team members' performance and provide constructive feedback to ensure they meet their goals.
  4. Ensure Health and Safety Regulations are Followed: Develop and maintain a safe working environment by adhering to health and safety regulations and protocols.
  5. Address Customers' Complaints or Concerns: Respond promptly to customer complaints and concerns, resolving issues efficiently and effectively.
  6. Plan, Organize, Direct, Control, and Evaluate Daily Operations: Oversee the entire restaurant operation, including inventory management, staff scheduling, and cash handling.
Work Environment and Physical Capabilities
  • This role operates in a fast-paced environment with tight deadlines and repetitive tasks.
  • The ideal candidate must be able to work in a dynamic setting with multiple priorities and responsibilities.
Compensation and Benefits
  • This permanent position offers a competitive salary range of $60,000 - $80,000 per year, depending on experience.
  • In addition to a comprehensive benefits package, the successful candidate will receive a bonus structure based on performance.
Required Skills and Qualifications
  • A minimum of 1-2 years of experience in a similar role.
  • Fluency in English.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities and responsibilities.
Benefits and Support
  • A competitive salary range of $60,000 - $80,000 per year, depending on experience.
  • A comprehensive benefits package.
  • A bonus structure based on performance.
  • Ongoing training and development opportunities.
Apply Now

Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.